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There’s an art to asking effective questions, and you must get it right if you intend to get in your customer or prospective customer’s shoes. In fact, this is such an important and basic [...]

Andy is Chairman and CEO of Service Management Group (SMG)—a leading, global customer experience measurement firm that combines technology and insights for the world’s leading brands, including a [...]

Brian Marcel, chairman of IBCS Group and Author of Raise the Bar, Change the Game Marcel is the founder and Chairman of International Bar Code System (IBCS) Group, known for bringing the [...]

Bert Martinez is Editor & Host of Money For Lunch, Bert is also a successful serial entrepreneur; a sought after marketing and business strategist and one of the highest paid marketers in [...]

Tarra Mitchell, author of The Yoga of Leadership, is integrating her distinctive background in business and yoga to contribute to the great conversation around leadership and consciousness. The [...]

Mark J. Podolsky (AKA The Land Geek) is widely considered the Country’s most trusted and foremost authority on buying and selling raw, undeveloped land within the United States. He has been [...]

  Work is hard enough as it is, throw in a challenging circumstance and it becomes even more of a headache. Try not to react right away, instead give it time and let it sink in. You don’t [...]

  Twenty years ago, web design was in its infancy. Most businesses just wanted to get online; they weren’t too bothered what their sites looked like. But over the years, web designers [...]

  While many potential homeowner’s dream home ownerships took a beating because of the rising property cost, most are still keen on buying a house if they can. A home purchase is still part [...]

  Online learning. You’ve probably heard of it. Maybe you even considered it at one point. There are pros and cons to learning online, and some people have reservations over learning this [...]