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Seven Strategies for Sales Success

Two common questions that I hear all the time, what do I need to learn to succeed in sales and what do I need to... 

Time Management real or a hoax? Why Time Management doesn’t Work

Hey guys, Bert Martinez here. Time management tools are really useful, right? Or are they? They show you how to... 

Boosting Holiday Sales – 5 Mistakes to Avoid

The new holiday season has arrived, and you still don’t have a marketing plan to reach out to new or existing... 

W.O.M.A.N to Avoid Illness and Fatigue?

Water   Hydration is essential. Drink lots and lots of water – a good rule of thumb is drink half your body... 

10.5 Biggest Mistakes to Avoid When Starting A Business

The following list is derived from my experience. Based on my actions and results I retired from corporate America... 

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Seven Strategies for Sales Success

Two common questions that I hear all the time, what do I need to learn to succeed in sales and what do I need to do to succeed sales? Here are a few strategies of sale success.

Succeeding in sales is a learnable skill. Being poor in sales is a learnable skill.

Number one; grow your people skills – remember the customer buys you first. Sell yourself before you even try to sell your company or your product. The client looks to you for assurances and trust.

Number two; sell the benefits – make a list of your benefits that your competition does not have. Use questions that your competition does not ask is good strategy.

Number three; master the objections – there are no new objections so get rid of the existing ones. Make a list of the objections that you hear over and over again. Not interested. Happy with present provider. No budget. Better offer from your competition, etc. And role play the answers.

Number four; target your ideal customer – Make a list of your ideal customer’s traits, B credit, 5-10 employees, 5 plus years in business, 3 plus locations. Make a list of the prospects that match those traits, contact only those “ideal” prospects. It’s a smaller but better list.

Number five; be, do, have –BE a student of sales, never stop learning. This is how I mastered sales. After you learned a new technique, DO it – role play it with friends and associates, teaching is a great to role play it too. Then use it that day. Doing leads to HAVING and the more skills you HAVE the faster you be come a master of your craft. Remember to adapt what you’ve learn to your personality style.

Number six; how you feel is more important than what you know – you heard it before “ attitude is everything” learn how YOU keep a positive attitude, what triggers attitude changes in YOU. Study emotional strategies every morning. The secret to attaining sales success is how you feel about money, yourself, sales, and success. Rich sales people are rich because how the feel, broke sales people are broke because how the feel.

Number seven; save money – this was a big turning point for me, when I started to save just 10% of my income. The savings created peace and confidence that comes with knowing that you have thousands of dollars in the bank. I’ve met hundreds of good and broke sales people, they spend everything they make. Begin with saving 10% of your income and get to the point that you can save 20% or more.

Here’s a final thought. Succeeding in sales is a learnable skill. Losing at sales is a learnable skill. Getting ahead is a result of doing certain things over and over again. And you are in charge. You decide how much you want to succeed by remembering 6 words. “Repetition is the mother of skill.”

Let me ask you – if I blind-folded you and placed you in a dark room and asked you to tie your shoes could you do it? Why? Because you repeated the shoe-tying process a zillion times, right? Again mastering sales takes repetition to master the skills.

Time Management real or a hoax? Why Time Management doesn’t Work

Hey guys, Bert Martinez here. Time management tools are really useful, right? Or are they? They show you how to organize your things. The problem is, that these systems are only as good as you FEEL. I’ve always said how you feel is more important than what you. How you feel determines your follow through or follow up – your success.

Consider this. Have you been using time management techniques but still, you feel overwhelmed, unfocused, like you’re not accomplishing some major things? If so, your lack of emotional management may be the reason why your time management approaches may not have worked so well for you.

Stephen Covey, he summed it up best when he said time management is a misnomer. The real challenge is to manage ourselves. So take a pause for a moment. How well do you manage your self?

Let me give you three examples. Let’s say you have an exciting message and you really want to get it out to the media. So you schedule a block of time from 3:00 to 4:00 this afternoon. This is a typical time management technique. But here’s what might take place. Three o’clock rolls around, you sit down at your desk and you start thinking to your self, “What if I send this out and nobody responds? I’m really going to feel dumb,” or, “Oh worst, what if they think this is a stupid idea?” or, “Who am I to write about this subject. I should do some research before I send the message.” Four o’clock rolls around. What do you think is going to determine whether you send that email or not? Was it whether you scheduled it in your calendar or how you feel about you?

Example #2. Let’s say that you decided to lose weight. So you schedule yourself in the gym 3 times a week at 6 am. But what if on the first day it’s really cold and raining. Okay. What’s your reaction? Do you go back to bed? Your level of commitment (feelings) will now take over and decide your actions.

Example #3. Here’s another example. Let’s say that you had an interaction one morning with your spouse and it ended on a pretty tense note. Okay. So as you’re going throughout your day, you’re kind of thinking about it. It’s nawing at you in the back of your mind. Later that day you scheduled planning meeting. Again that’s an excellent time management technique, right? Making time for the things that are most important to you, being proactive. But during that meeting, what do you do? You obsess and you replay what happened that morning. What is that interaction going to mean for my our future?

You’ve scheduled your time for meeting. But were you really present? And also, did you schedule in the time you probably lost thinking about it? Real “time management” is a two-part process. It’s how you schedule your time on the outside but it’s also about how you manage your emotions, the self on the inside. And one without the other is not going to get you the results that you need.

So consider this, instead of focusing on managing your time, start by managing how you feel, developing emotional skills like determination and confidence. Emotional skills will serve your time and your life better.

To summed it up “How You Feel is more Important that What You Know.”

Boosting Holiday Sales – 5 Mistakes to Avoid

The new holiday season has arrived, and you still don’t have a marketing plan to reach out to new or existing customers. Wondering why the same holidays seem to sneak up on us every single year? As we try to prepare ourselves for own family, shopping, gift giving and travel, it’s no wonder we often forget about our businesses marketing during all the holiday chaos.

It’s quite common for business owners to freeze their marketing efforts over the holiday season with the notion that they’re going to start strong in the new year; little do they know, however, just how many opportunities have passed them by.

The holidays can be the best time to bring in new business and reconnect with current clients and customers. The holidays are not just for brick-and-mortar stores; it can also help your business by boosting revenue and customer loyalty before the end of the year.

Here are the top five holiday marketing mistakes businesses make:

1. No Plans. Your holiday marketing plan should have been planned at the beginning of the year, but now it’s the holiday season, so what do you do? Take some time today to decide what you are going to do and offer for the rest of the holiday season. If it’s just too late, then start planning now for the next holiday. Also establish the habit in 2010 to set a marketing calendar at the beginning of the year that can serve as a blueprint for your marketing plans year round.

2. No Communications. Although the Christmas holiday season is frantic for most, for some businesses it’s actually the slowest and the best time to pick up the phone and make a call for their business. Many business owners mistakenly think that offices are closed or people are too distracted or busy to be bothered. If you choose not to follow up with leads or customers because it’s a busy time of year, you’re making excuses. If it’s not this holiday, it’ll be the New Year, or Valentine’s Day or Spring break, then summer. Now is the best time to market precisely because so many of your competitors don’t.

3. Zero Holiday Offers. Remember any product or service can be repackaged with a holiday offer or theme. Search online to see what other companies are offering; it might spark an idea or two for your business. People, for the most part, love the holiday season; they like to focus on gift giving, vacations and family time. So if you don’t provide a holiday special or offer that helps them with their needs, you are missing a great opportunity.

4. Not Sending Holiday Greetings. Take a few hours out of your day and hand write a holiday greeting card. There are automated systems such as SendOutCards.com where you can design your own card (to add a personal touch) and you can even send a gift with the card, this service will put the postage on the card and send it for you, saving you a trip to the post office. AT the very least send out an email card. Your customers have been loyal, bought from you and supported your business year round; you need to let them know that you are not only thinking about them over the holidays but that you are grateful for their business.

5. Customer Surveys. How are you going to know what worked and didn’t if you don’t ask? Find out what worked and what didn’t, look at your systems and your marketing, and then make improvements and enhance your current offerings. Aweber.com has great online survey templates. Offer a free gifts or discounts to customers who take the time to complete your survey. If you keep doing what you have always done, you’ll keep getting what you’ve always gotten.

Bert Martinez is an International Sales and Business trainer. Martinez specializes in building businesses worldwide using the power of proven marketing and business strategies.

W.O.M.A.N to Avoid Illness and Fatigue?

Water   Hydration is essential. Drink lots and lots of water – a good rule of thumb is drink half your body weight in water. So lets say you weigh 140 pounds you would drink 70 ounces in water, soda, coffee, and juice doesn’t count. Remember this during winter people tend to drink more hot drinks that dehydrate the body.

Oxygen   Cells need oxygen to produce energy. If you don’t have time to workout take 7 minutes to do some deep breathing.

Minerals   The body uses vitamins and minerals to perform many different functions – from building strong bones to transmitting nerve impulses and fight infections – your body needs vitamin C, calcium, potassium, magnesium, just to name a few.

Alkalinity   Eating high-alkaline foods help maintain the acid/base balance of your system. An ideal diet should consist of dark green and yellow vegetables, soybeans, sprouted grains and nuts, and essential fatty acids. Coffee, Hot Chocolate, and alcohol increase acid in your body which affects how you function.

Nutrients   There are seven groups of nutrients which your body needs to stay healthy – Protein, Carbohydrates, Fats, Vitamins, Minerals, Roughage (Dietary Fiber), and Fluid (water).

Simply put,  to maintain the cycle of balance within your body, everyone needs a good W.O.M.A.N.

10.5 Biggest Mistakes to Avoid When Starting A Business

The following list is derived from my experience. Based on my actions and results I retired from corporate America at the age of 28. Filed bankruptcy at 30. I’ve been involved in several successful businesses and many unsuccessful ones too.

#1 – Never let your expenses exceed your sales. Yeah, I know that’s easy to say, because you say “Jeez, that makes perfect sense, if my expenses never exceed my sales then quite honestly I’m always going to have positive revenue. I’m always going to be in the profit. Wow. That’s fundamentally smart. But c’mon Bert, it doesn’t work that way in the world. Why? When we start out we don’t have any sales yet, and so our expenses have to exceed our sales on day one.” And you’re correct. That’s true, so I want you to have a concept, a goal or even a burning desire. That you will make those days the fewest number of days absolutely possible that your expenses are exceeding your sales.

#2 – Failing to collect the money or the receivables. Question – Should you really be extending credit to people? I don’t care what business your in retail, wholesale, hospitality, legal, or whatever. Selling is what you about not carrying receivables. Don’t extend credit, get paid now! Look fewer customers that have paid you 100% are way better than having more customers when some of them didn’t pay you at all. More cash, less stress – you don’t have to be real smart to do the math.

# 3 – Failing to take care of your employees. People have say that the customer is number 1 – right? Maybe not. Well who is taking care of your customers? Your employees handle quality and service and delivery? Well if you haven’t taken care of your employees, they’re probably not going to take care of your customers very well. It’s just that simple. It’s goes without saying that if you do take care of your employees, they will take care of your customers.

#4- Failing to take care of your customers. Real simple the easiest customer to get are existing customers. There is usually more profit in repeat customers than in new customers. A happy customer is a good customer a good customer refers more customers. Take care of your customers and they will take care of you.

#5 – Underestimating your competition. We can, no matter what business we’re in, we think of our competitor as dim-witted, we think of our competitor as incompetent. Remember this -our battle isn’t against them. It’s for the customer, not against our competitor. We don’t win by doing damage to the competitor. We’re not in a battle with him really. We’re in a battle for someone else. So quit thinking about the competitor and start thinking about your competitor’s customers.

#6 Inadequate capital – Now I’ve started business with no money because I had to but then you quickly come to realize that you do need money to operate. You do need capital to grow the company and get to the next level. And here are 2 rules you should remember about capital. And, just in case your not clear, capital is the money we need to fund the organization, to buy the inventory, to hire employees, to do all those things that we’re going to need to do. Well here’s are 2 rules you need to appreciate. Is that your expenses are going to be hirer than you anticipated and your revenue is going to be slower than you anticipated. Those two statements are true in 99.99% of every single business that has ever started. Well that’s what happens. It happens almost all the time. Because we are optimistic, if we weren’t optimist we wouldn’t have started a business. We over-projected what our revenues are. What I’m telling you as a practical, experienced businessman lower that number. Now if you beat, if you excel… wonderful! Find a place to spend it. But if you have shrunk it down, conservative in your projection then you might be safe.

#7 Underestimate the length of time to break even. The break even is a magic moment in the making of a business and if you don’t understand let me try to explain the concept to you. Break even is that magic point when you quit putting money into a company and the company is finally sufficient enough that it starts to pay for itself or is finally starts to pay you for having been there first.

# 8 Focusing on profits instead of on cash flow. Business people, when they first start out, they focus on profits instead of on cash flow. And I know this is going to sound like sacrilege to some people saying well,” aren’t we supposed to be all about profits? absolutely, and yes! And we want to get there as fast as we possibly can! But before we get there we have to make sure something else happens first, and that is that we always have positive cash flow. We always have enough money to pay the rent. We always have enough money to pay out employees. We always have enough money to buy more supplies, to do more marketing, that’s really crucial. That’s called cash flow. Profits will follow the cash flow I guarantee it. Now there’s a different in being profitable and having positive cash flow, you can be unprofitable where you’re actually losing a little bit of money but still have positive cash flow. I’m telling you when your first starting a business, if you have to pick between the two, now if you could have both of them, great go get both of them and that would be wonderful, but I also will tell you from experience getting both of them when your first starting out is really going to be complicated. You’re going to have to make a decision between the two. Pick cash flow when you’re first starting your business.

#9 Over estimating size of your market. Entrepreneurs are optimists and we tend to have this attitude that everyone is going to want to buy what we have – that just doesn’t sell. Get over it. Just come to understand that it’s not going to happen. So what you need to be able to do is think about Bottom Up Marketing. It isn’t how many potential, how many people are out there, it’s about what you can you really do. Bottom Up Marketing looks at your capacity. So if you’ve got 1 employee, 3 employees, 7 employees, that’s all you can handle. It doesn’t matter how many people might want your widget. You can’t handle it! So think coolly about the real size of your market and don’t ever estimate it because you can’t handle it right now. You only need enough market to handle the capacity you presently have, and if you can do that efficiently you will be profitable, and if your profitable you’ll be successful and if your successful you can grow the company again, and again, and again. Do a little research on “Bottom Up Marketing” and you have a better understanding of the concept

#10 No Advertising/Marketing plan. So how are you going to drive your sales through advertising or through sales people. You need to develop your marketing plan, you need to have enough capital to drive sales. I’ve seen to many times were entrepreneurs will invest all this money in equipment or to get the doors open only to discover they have no way to adequately drive sales.

#10.5 – Exit strategy. At one point, P.T. Barnum noticed that people were lingering too long at his exhibits. He posted signs indicating ” “This Way to the Egress”. Not knowing that “Egress” was another word for “Exit”, people followed the signs to what they assumed was a fascinating exhibit…and ended up outside. So what am I talking about? We should start a business that we can create and build something that we can sell, transfer, dispose of, or hand off to someone else. That should be a goal maybe the first goal as you begin to vision your successful business.

Remember . . . You Were Created to Succeed!

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